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514796782
514796782
514796782

Case Management Solutions

Engaging the individual in recovery and return-to-work

510782256

 

Establishing Trust

We approach case management from a holistic perspective, knowing that a successful outcome is not solely about the diagnosis. Recovery depends upon building trust and making connections with the people we serve. Our case management solutions include:

  • Telephonic case management
  • Field case management
  • Vocational case management
  • Catastrophic case management

 

 

510782256

 

Establishing Trust

We approach case management from a holistic perspective, knowing that a successful outcome is not solely about the diagnosis. Recovery depends upon building trust and making connections with the people we serve. Our case management solutions include:

  • Telephonic case management
  • Field case management
  • Vocational case management
  • Catastrophic case management

 

 

510782256

 

Establishing Trust

We approach case management from a holistic perspective, knowing that a successful outcome is not solely about the diagnosis. Recovery depends upon building trust and making connections with the people we serve. Our case management solutions include:

  • Telephonic case management
  • Field case management
  • Vocational case management
  • Catastrophic case management

 

 

Clinical solutions and services

Telephonic case management

When an injury or illness occurs, telephonic case managers provide an early opportunity to establish trust. An experienced nurse connects with the individual and delivers credible information, care, concern, and education. Clinical intervention helps to resolve medical issues and promotes optimal recovery and return-to-work.

Field case management

Build trust with a field nurse, who advocates for the individual to get the care and support he or she needs. A nurse also helps the individual stay on a healthy road to recovery. Our team has experience handling cases of varying medical complexity and expertise in returning employees to jobs with heavy physical demands or where they have low motivation to return to work.

Vocational case management

With Coventry, injured and ill workers can trust that their employer is looking out for them. Our vocational case managers provide a variety of services including earning power evaluations, vocational assessments, job analysis, labor market surveys, job development, and job placement. They engage injured or ill workers in their own recovery and consistently achieve optimal claim outcomes, with lower medical costs and less time off work.

Catastrophic case management

Amputations, spinal cord damage, severe burns – all serious injuries that can be life threatening with long-term effects. When you're faced with managing a catastrophic injury we're here to help. Trust Coventry to provide optimal clinical, functional, and financial outcomes for the injured person, the insurer, and the employer.

 

Coventry Connect: Informed decisions lead to better outcomes

The more information that claims adjusters have, the better decisions they can make. With Coventry Connect, you can see all activity on a claim and receive customizable alerts. Our secure web and mobile technology supports Bill Review, First Script® Pharmacy Benefit Management, DMEplus®, Case Management, Utilization Review, IME services, and Coventry’s extensive national network of providers and pharmacies.

    

 

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